GOOD TO KNOW
Frequently asked questions.
What does the Signature Experience include?
For $2,999 USD, enjoy each of the three featured destination packages once—15 nights total—with airport-to-resort transportation for each stay, Luxury Lifestyle Concierge Service, and wholesale travel access up to three times per year for up to five years after your first stay. Additional travel bookings are purchased separately. See the Signature Experience details for the first-stay preview requirement and optional annual activation terms.
Why are these promotional packages priced so attractively?
The developer of the resort where you will stay subsidizes 80% of the promotional package cost. In exchange, qualifying guests attend a required 90-minute resort preview to learn about the resort and its vacation-ownership offering. The advertised package price is the amount you pay; local destination taxes and optional extras are separate.
Can I add extra nights?
Yes. After booking, contact your concierge to ask about extending your stay and the cost per additional night. Extra nights are subject to availability, and your concierge will confirm the nightly rate and any applicable taxes or fees before you approve the extension.
What is included, and how long can I stay?
La Cruz includes 4 nights / 5 days in a two-bedroom villa for up to 4 adults. Sapphire includes 7 nights in a two-bedroom villa for up to 4 adults. TAN Resorts Marina Cap Cana includes 4 nights / 5 days for 2 adults, all-inclusive. Each package includes airport-to-resort transportation. See your selected package’s disclosures for the full details.
What does the VIP Passport Collection include?
The collection combines all three featured getaways for 15 accommodation nights: 4 nights in La Cruz, 7 nights at Sapphire, and 4 nights in Cap Cana. It also includes 36 months of worldwide travel-network access at member-only rates. Additional travel purchases are separate. The included getaways have a separate 24-month travel window.
Who qualifies for the promotion?
See the Terms & Conditions for eligibility and attendance requirements before purchasing.
Is a resort preview required?
Yes. The individual promotional packages and VIP Passport Collection require a 90-minute resort preview at each included stay. The Signature Experience requires the preview only on your first stay; its other two included stays do not require a preview. Attendance and eligibility requirements are in the package details.
How do I purchase a package and reserve my dates?
Choose your package, review its disclosures and the Terms & Conditions, complete your contact details, and acknowledge the requirements before continuing to secure payment. After purchasing, contact the concierge with your payment confirmation and preferred dates. Purchasing the package does not confirm travel dates; your reservation is confirmed separately in writing, subject to availability.
How long do I have to use my package?
You have 24 months from purchase to use the included getaway package, subject to applicable law and your purchase terms. For VIP Passport, the 36-month travel-network access is separate from the 24-month window for the included stays.
Are flights and airport transfers included?
Flights are not included. Transportation from the airport to the resort is included with each stay. Return transportation to the airport is not listed as a package inclusion; ask your concierge about arrangements and pricing.
Are all packages all-inclusive?
The TAN Resorts Marina Cap Cana package is all-inclusive for 2 adults. La Cruz and Sapphire are accommodation packages; meals and drinks are not listed as included benefits. Review the individual package details before purchasing.
Are taxes or other charges extra?
A local destination tax applies at each destination and is payable when your reservation is confirmed. Your concierge will confirm the applicable amount before you finalize the reservation. Extra nights, optional activities, and services outside the listed package benefits cost extra.
Can I bring additional guests or children?
La Cruz and Sapphire each include up to 4 adults. Cap Cana includes 2 adults. Contact the concierge before purchasing to confirm whether your intended party, including any children or additional guests, can be accommodated and what additional charges or conditions apply.
Can I change or cancel my purchase or reservation?
Review the Getaway offers · Terms & Conditions and your package’s disclosures for the applicable cancellation and change provisions. Contact the concierge with your purchase or reservation reference before changing travel arrangements. Do not assume that a requested change is confirmed until you receive written confirmation.
What currency are prices shown in?
All advertised package prices are in U.S. dollars (USD). Click It Book It VIP is the seller, and your payment is processed through GCP LLC.
How do I contact my concierge?
Email concierge@clickitbookitvip.com with your full name, selected package, purchase confirmation if available, preferred dates, and questions. Please do not send credit-card numbers or security codes by email.